Bridging the difference® from resistance to genuine agreement
Excellent. Great information. Very lively conversation and the class was quick & stimulating. Helped me identify the other side’s reasoning and motivations.”—Project Leader, Nuclear Power Company
Attempts at persuasion can be zero-sum games.
- Trying to get other people to do what you want without considering their motivations creates aversion, resistance, and conflict.
- When heads nod but supporting action doesn’t follow, everyone loses.
- Getting genuine commitment from others requires you to recognize how you may be unwittingly creating an aversion to change.
Find out how to turn what others may perceive as a threat into promised reward. This workshop provides practical, repeatable methods for bridging the difference® from dead-end persuasion attempts to solid shared commitments.
1-day workshop activities and outcomes
- Recognize triggers that can derail influencing attempts.
- Connect the importance of empathy to the desired change.
- Communicate to minimize threat and maximize emotional reward.
- Know when and how to check out assumptions and inferences to reach stronger agreements.
- Recognize how to apply the 5 Ps of persuasion.
- Apply a communications power tool to resolve a real-work influencing barrier.
- Interact with others in ways that demonstrate recognition of and respect for the drivers of human social needs.
- Recognize the essential links between emotional triggers and false assumptions.
- Reduce the possibility of acting on false assumptions.
- Apply new understanding of triggers and assumptions to a real-work influencing situation.
- Apply the 5Ps of persuasion to a specific real-work situation to maximize emotional rewards for others and minimize what they see as threats to their underlying needs.
- Practice putting the tools together to reach stronger agreements.
Want to move from dead-end persuasion attempts to solid shared commitments? Contact us.