Bridging the difference® from directing to enabling performance

Most companies that do what you do approach the work from an academic, clinical, or classroom perspective. You approach client problems from a practical perspective, our real world.”—Group President, High Tech Manufacturing Firm

Every employee can reach higher levels of performance with support of a capable coach.

  • Better understand what your staff needs from coaching, versus what you think they need.
  • Interact with your direct reports to enlist their self-assessment.
  • Guide your employees’ to help them maximize their effectiveness.
  1. Understand the role, responsibilities, characteristics, and competencies of a coach.
  2. Define coaching and why and how it works.
  3. Understand the skills and tools of coaching and when to apply them.
  4. Identify the difference between a boss and a coach and how to shift between the two.
  5. Learn a framework for assessing employee performance and identifying their path to improvement.
  6. Discover the rule of optimization that helps employees focus on the things that matter.
  7. Apply the framework to assess your current employees.
  8. Develop action plans for your coaching process.
  9. Understand the difference between individual and team coaching and how to apply the framework in both contexts.
  10. Identify particular challenges of coaching and how to overcome them.
  11. Develop a plan to coach yourself to better capability.